ProtonMail Login

Founded in the year 2013, ProtonMail is arguably the safest email service powered by end-to-end encryption. The company stands out for using client-side encryption  to protect user data and their email content. The following guide will help you create a ProtonMail account and access the ProtonMail login page. Let’s check out: 

How to Create A ProtonMail Account?

To set up a ProtonMail account, you must follow the below-mentioned instructions. 

Note: To create a new email account on Protonmail, no personal information is required. However, you may need the IP address of your location. So keep it handy while signing up.

ProtonMail Login
  • Start your computing system and navigate towards the ‘Google Chrome’ icon or any web browser. 
  • Go to the ProtonMail official website by clicking on the ‘URL box’ and typing ‘’ or ‘ login’. 

In case you have arrived on the login page, navigate towards the ‘upper-right’ corner and click on the ‘Sign Up for Free’ to arrive on the sign-up page. 

  • You must have landed on the ‘ProtonMail Sign Up Page’. Now, navigate towards the ‘Sign Up’ and click on it.
  • Click to see a drop-down list. Then click on the ‘Free’ and further button. Select the ‘Free Plan’ and proceed to create a new account.
  • Select a plan to get more storage, filters, and other features, and to support ProtonMail development.

Note: Select a package to get more room, filters and other features, and help the creation of ProtonMail.

  • Click on the ‘Create Your Account’ and under the same screen, navigate towards the ‘Username’ and ‘Domain’ section.
  • Enter your ‘ProtonMail Username’ as per your choice after entering your ‘Full Name’. 

Make sure you use lowercase characters in your username. 

  • Then, use underscores, symbols, dashes, dots, and your username to create your ProtonMail email address.
  • Now proceed towards the ‘Password’ section and create the password. 
  • Re-type the password to confirm and make sure that both the characters match with each other.

To log in to your ProtonMail account, you will have to use this password only. 

  • Enter one of your alternate email addresses. If you need help in the future to know your forgotten account name or password, this is the address at which ProtonMail will contact you.

This prior step is additional and the aforementioned email address will be used in the Recovery email method.

  • In the end, hit the button of ‘Create an Account’.

After going through the aforementioned steps, you must be able to create a new email account on Protonmail. Now, follow the upcoming section and log in to your newly created account. 

How to Access ProtonMail Login? 

If you want to learn how to access login, here is a method that will come in handy. Follow the below-mentioned instructions and log into your ProtonMail account. 

Note: When you use any browser to access your ProtonMail account, make sure the user shows a checked and authenticated security certificate. Also, see if the browser has a verified and validated security certificate for the site. 

ProtonMail Login
  • Start your computing system and navigate towards the ‘Google Chrome’ icon or any web browser. 
  • Head to the ProtonMail login page by clicking on the ‘URL box’ and typing ‘’
  • On the login page, under the ‘User Login’ section, enter the following details: 
    1. Username or Email Address 
    2. Password 

You can click on the ‘Eye’ icon on the ‘Password’ to confirm if you are typing the correct answer. Also, make sure that the ‘CapsLock’ is turned off. 

  • Hit the ‘Login’ button and you will be successfully logged in. 

Once you follow the prior steps and enter the correct ProtonMail Login credentials, you will be conveniently logged in. 

Configure POP, IMAP, and SMTP Settings For ProtonMail Login

If you want to set up a ProtonMail account on your Android phone, then follow the below-mentioned steps on your mobile phone. 

  • Start your android mobile phone and open the application menu.
  • Find the Google Play Store application and open it on your Android device.
  • Click on the ‘Search bar’ and type ‘ProtonMail’ and hit the search icon. 
  • From the best search results, click on the right ‘ProtonMail’ application. 
  • Navigate towards the ‘Download’ or ‘Install’ button and click on it.
  • Click on the ‘Agree’ option when you see the ‘Permissions listing’ prompting on screen. 
  • Once, the installation is completed, open the application.
  • Navigate towards the ‘Add account’ section and click on the ‘Sign In’ option. 
  • Enter the correct ProtonMail email address, Username, and Password to configure your account. 
  • Follow the on-screen steps to complete the setup and let the phone automatically configure the ProtonMail login settings.

Note: Logging in at the https/ login page does not provide IMAP or POP access when you use a browser to access ProtonMail. So you cannot send an email via SMTP using your ProtonMail address. ProtonMail users are not even able to set up their email accounts in Microsoft Outlook.

How to Reset ProtonMail Password?

If you forget and reset your username or Mailbox passwords, your current emails will become unreadable and your account will return to single-password mode.

ProtonMail Login
  • Start your computing system and navigate towards the ‘Google Chrome’ icon or any web browser. 
  • Head to the ProtonMail login page by clicking on the ‘URL box’ and typing ‘ login’.
  • On the login page, under the ‘User Login’ section, enter any one of the following details: 
    1. Username 
    2. Email Address 
  • Scroll the window and navigate on the ‘lower-left corner’ and click on the ‘Need Help? button’
  • A new ‘Decrypt Mailbox’ will be prompted on your phone. Here, without entering the password, click on the ‘Forgot Password?’ link of blue color. 
  • In the next window, you will be shown four options as follows: 
    1. Reset Password 
    2. Forgot Username 
    3. Common Login problems
    4. Email Our Support Team
  • Click on the ‘Reset Password’.  
  • Under the ‘Reset Password’ section, enter the following details:
    1. ProtonMail Username 
    2. Recovery Email Address (ID that you registered at the time of Protonmail sign up process for recovery)
  • Hit the option of ‘Reset Password’ and when the ‘Confirm Reset Password’ window pops up, click on the ‘Confirm’ tab in the extreme lower-right corner. 

Make a note that after the Reset ProtonMail Password procedure, you will no longer be able to read your old email messages. 

  • Now access the ‘Recovery Email Address’ and check the inbox. You will see that you have received an email message from ProtonMail, open the email, and click on the ‘Reset Password’ link. 
  • In case there is no Reset Password link, you will see a Reset Code. Copy the code and paste it under the ‘Reset Code’ column. 
  • An alert message will then be shown to remind you that resetting your password is easy, and will permanently encrypt all encrypted messages in your inbox.

After you have gone through the DANGER Warning sent by the ProtonMail Services and understand their term and condition, click on the ‘Reset’ button again. (In the lower-right corner of the window).

  • In the next window, you will be finally allowed to enter a ‘New Password’. Enter a new one in the ‘Choose a New Password’. 
  • Enter the password again in the ‘Confirm New Password’.
  • At last, enter the ‘Reset Password’ and complete the process of recovering your lost email account on ProtonMail.

After following the aforementioned steps, you will recover your email account on ProtonMail by retrieving or resetting the password. Now, make sure you use the new login credentials while accessing your account. 

Some Common ProtonMail Login Problems 

  1. Not able to access https// login page. 
  2. Cannot log in to your ProtonMail account on the Windows device. 
  3. Driven Back to the ProtonMail login page again and again.
  4. Your web browser is not giving access to the login page.
  5. The server is not recognizing your ProtonMail login username or address. 

How to Fix Login Problems?

Due to outdated web browsers, browser extensions, caches, cookies, and forgotten passwords among other reasons, you may not be able to sign in to your ProtonMail account. Follow the below-mentioned tips and get rid of the login issues. 

  • Try A Different Browser: It is possible that you have issues with your current web browser that you are using to access a ProtonMail account. Please make sure that it is updated to the latest edition. If you are already using the latest version and still facing login issues, then try logging in to another browser to see if this fixes the issue. If this solves your login problem, you are good to go.
  • Disable Private Mode of Your Browser: Make sure you have not set your browser to ‘private’ mode. On certain devices, the private mode is the default mode. ProtonMail does not function with some browser’s Private Mode because it is disabled in private mode by some browser technologies which we need. Here are the steps you just follow to disable private mode and fix any login issues. 
  • Disable Chrome Private Mode On Windows
    1. Press long on the ‘Windows Key’ and ‘R’ key together on the keyboard and open the Run box.
    2. In the Run window, enter the ‘Regedit’ and hit the ‘Enter’ button.
    3. In the next window, navigate towards the text that reads, ‘HKEY_LOCAL_MACHINE’ and choose the ‘Software’.
    4. Click on the ‘Policies’ and select the ‘Google’ and ‘Chrome’ tabs respectively.
    5. Create two new folders named, ‘Google’ and ‘Chrome’. Hence, right-click ‘Chrome’ and expand the tabs to further click on ‘New’.
    6. Choose the ‘DWORD 32-bit value’ tab, type the ‘Incognito Mode Availability’, and double-click on the same. 
    7. After the aforementioned step, a box will appear where you will have to set ‘1’ as the value data.
  • Disable Chrome Private Mode On MacOS
    1. Open the MacOS navigate towards the ‘Finder’ and click on it. 
    2. Click on the ‘Go’ and choose the option of ‘Utilities’.
    3. Under the ‘Utilities’, select and open the ‘Terminal’ software.
    4. Type the ‘Incognito Mode Availability’ text and hit the ‘Enter’ button.
    5. Write ‘ -integer 1’ and click on the ‘Save’ option. 

After following the steps mentioned above, you must restart your computing device. You will see that the ‘Private Mode’ in Google Chrome is gone. We hope, now, you can access the ProtonMail login page without any hassle.

  • Delete Browser Cache and Cookies: Login problems are often caused by a corrupt browser cache and cookies. Try deleting your browser caches and cookies and restarting your browser to fix the ProtonMail login issues. 

Follow the below-mentioned instructions and clear your cache and cookies:

  • Open the Safari browser on your device and navigate towards the ‘Safari menu’.
  • From the listed options, click on the ‘Empty Cache’ and hit the button of ‘Empty’.
  • Similarly, click on the ‘Empty Cookies’ from the ‘Safari Menu’. 
  • Click on the ‘Edit’ option and click on the ‘Empty Cookies’.
  • Hit the button of ‘Empty’ and you will get rid of cookies and caches.

After deleting the cookies and caches from your browser, all the login problems will vanish. In case, you still cannot log in, check the next solution. 

  • Disable Browser Extensions: Even after trying the before-mentioned methods, you cannot log in via your browser. Try and disable all internet browser extensions. Follow the below-mentioned steps and disable browser extensions and see if this helps: 
    1. Open Google Chrome and navigate towards the upper-right three dots and click on it. 
    2. Choose the ‘More’ button and click on the ‘More tools’.
    3. Further choose the ‘Extensions’ and here you can make the changes.
    4. Navigate towards the ‘Turn on/ off’ option in front of the extension. 
    5. Click on the ‘Off’ option and close the window.

After implementing these steps, make sure you refresh your browser and then restart your computer before trying to access the ProtonMail login. Hope you can access your email account without facing any login problems. 

We hope this guide helped you create a ProtonMail account, access ProtonMail login, change its login password, and deal with the login issues. For more information, contact our representatives through the comment section or live chat.

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Since morning I’d been trying to resolve email login problems as I was not able to log into my email account. Then I looked for how to login problems on Google and landed on this page. I signed out of all the computers after following the instructions, and reset my password. The entering of the new and recovered login credentials enabled the Protonmail login process easy. Thank you for putting up this useful content.

Probably the best way to secure my email account is by changing the password. But, I did not know the process of it. I had tried to perform it on my own but did not find the ‘Change Password’ option. I visited this page and found the Change Protonmail password method, it was easy to execute and I quickly applied the steps as mentioned. At last, changing the password for the Protonmail login process becomes easy and convenient.

I was looking to email to one of my clients, I tried accessing my Protonmail account but failed in doing so. I googled about the Protonmail’s correct login protocol and came across this article. This simple approach made the Protonmail Login process was so quick and easy, I signed in to my account and sent the emails immediately.